We request you advise the clients to strictly follow the time for all the sightseeing tours and transfers as per the program.
The vehicle provided to the client is non air-conditioned and is not at his disposal except some Itineraries Ex-Jammu, Where Vehicle is on disposal /It is for the specific services as mentioned in the program. Local sightseeing in Gulmarg & Pahalgam is not included (Srinagar/Jammu vehicles are not allowed to do local sightseeing in Pahalgam & Gulmarg). In certain sensitive areas the vehicles are not allowed to stop or wait. We request you to inform the Guests not to force the driver to stop the vehicle at such places, against his advise.
J&K Tourism department has started to close one garden on different days of the week for maintenance. Hence on the day of Mughal Garden tour if one of the Mughal Gardens is closed your client will be taken to the Botanical gardens instead.
We reserve the right to make changes to the tour programme, without any prior information, but ofcourse without compromising the services.
There are certain aspects of the tour which, We as Hoteliers & Tour Operators, do not have any control. Hence we are making you aware of such areas so you too can enlighten your Guests. One such aspect is shopping. Lots of sellers will come to the Hotels & HouseBoats to sell their goods. We take no responsibility whatsoever for the rates and quality. Second such aspect is pony rides in Sonmarg, Gulmarg & Pahalgam. We take no responsibility for services and charges of ponywallas. Though for Tourists convenience,the Union rates are displayed at most of the places. Third aspect is power cuts. These are regular and sometimes for long durations. Hotels & Houseboats have generator back-up but only up to 11 p.m. at night after which the generators are switched off due to noise disturbance. The Gusets are provided with candles.
Transfers by Shikara from Shikara ghat to HouseBoat and back are provided complimentary, However occasionally during the season you may have to wait for 5-10 minutes for the shikara to come and pick you up as each houseboat has one attached shikara.
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